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We Let Our Customers Speak For Us
Why do I use MouldWorks Exclusively?

The Big Labs:
  1. I have tried all of the big name labs-good luck at getting any real answers if you have real questions.
  2. Common response from the Lab- I do not know this; I do not know that, I am just a lab technician.
  3. For the most part a corporate machine: money, money, money, we do not care about you or you client. But please, give us your money.
  4. Poor customer service
  5. Lab reports that list Aspergillus/Penicillium Like- Hey we do not know what it is!
  6. Too many problems to list

MouldWorks:
MouldWorks helps the Professional Mold Consultant provide a real Risk Assessment of the fungi in the areas of question. In short, real answers for your clients. The definition of the word Consultant=a person who gives professional or expert advice. If you cannot see the value in the information that MouldWorks delivers, please move on. Your client will eventually call me.

Al


1st in Customer Service, Responsiveness and Availability. MouldWorks lab acts as our partner in serving our clients. MouldWorks gives us real world, timely information regarding the microbial side. They make themselves available and will offer advice on sampling strategy to insure that weÕre thorough and catching indoor reservoirs of fungi. MouldWorks provides a clear, concise, and readable narrative report down the speciation of viable samples. They culture Tape Lifts and will also report many bacteria that may be cultured with fungi. They genuinely look for ways to enhance their customerÕs experience. MouldWorks is an invaluable asset to Moisture Intrusion Analysts, Inc. and the clients we serve!

Cheryl


Why should you use MouldWorks?

I've used the rest, now I'm using the best (MouldWorks).

PRICE - Let's be honest, money does matter! MouldWorks is very price and cost conscious. I have found that I get the best value from MouldWorks consistently.

USER-FRIENDLY - I find the information and data contained in the reports to be clear, concise and organized. Additionally, and more importantly, my clients understand and have a better understanding of their environment because of MouldWorks. I am constantly getting positive feedback from my clients (THIS IS PRICELESS).

DEPENDABLE - I have been using MouldWorks since 2003 and have not been let down or disappointed in their performance a single time. I believe their dependability is based upon their professionalism, experience and concern for each client.

If you need a partner that lives, eats and breathes this stuff as much as you do, then I think that you could not ask for a better ally to understand and assist you in your analysis needs.

Dave



At C.S.I. we feel we provide the best, most comprehensive mold investigation service available today. In conjunction we only want the best laboratory analysis for our clients as well. We have chosen to partner exclusively with MouldWorks for their unparalleled viable species analysis, industry best tape-lift work, consumer friendly report format as well as their direct availability to answer any questions that may arise. The entire MouldWorks staff is willing to go the extra mile, whatever the request. I honestly feel like I have my own personal lab at my beck and call. If you want to be the best then you want MouldWorks on your team.

Eric


We only use MouldWorks got many reasons: we can make a phone call to the lab and talk to someone ASAP and they answer the phone and help us with any question on lab notes or final reports; they help our customers with direct health related questions and other indoor air quality issues. I wholeheartedly endorse them, feel free to call me!

Steve


We Provide Reports That Tell You What Is Happening...
by answering the following questions:

q-mark Is there a mold problem?
If it isn't visible, where is the problem?
Is it still actively growing or not?
What species have been found and do they present any health risks?

To answer these questions, we have to go beyond counting the number of spores and putting these numbers into categories that are very difficult to understand. We have to determine the species as well as activity of the mold and help you reach some deeper understanding about what molds you have and what it is currently doing.

Every mold inspector who uses our services tells us that we are the first lab that actually answers all of the above questions in a way that they can understand and put to use.

MouldWorks provides world-class mold identification and analysis to home and mold inspectors, with personalized service for every sample.

What is different about us?

All work is overseen and certified by our Chief Scientist, a PhD in Mycology with 36 years experience.

How does this experience make a difference?

We identify virtually all molds to the species level, which is crucial for the proper assesment of a mold.

We perform a forensic analysis of each sample, which means we determine the history and activity of mold at the site.

Our Reports Are Second to None:

Our reports are completely understandable and informative and presented to the customer in a format that clearly explains what we have found, which is backed up by research literature, all in lay terms.

We deliver our reports to mold and home inspectors through our online reporting site: MyMouldWorks. Once a report has been prepared you receive an email with a link to the report. Each report contains highly detailed analysis of each sample along with links to in-depth descriptions of the molds found.

Our Customers Come First:

We provide telephone and email follow up for every report to make sure the report is thoroughly understood by the home and mold inspector.

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Environmental Microbiology Accreditation
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